Last updated: 14 August 2026
These terms govern your purchase and use of THEFBALAB course. Please read them before enrolling. By completing a purchase you confirm that you accept them.
THEFBALAB is operated by LW Enterprises Ltd, a company registered in England and Wales (company number 14011121), whose registered office is at The Cider House, Halmore, Berkeley, GL13 9HQ. In these terms, "we", "us" and "our" mean LW Enterprises Ltd, and "you" means the person purchasing or using the course.
You can contact us at admin@thefbalab.co.uk.
THEFBALAB course is a self-paced digital course about selling on Amazon using AI-assisted methods. It currently includes:
We may add, update, reorder or remove individual lessons and resources as Amazon's platform, third-party tools and best practice change. We will not materially reduce the overall scope of what you purchased.
You must create an account to access the course. You must be at least 18 years old and provide accurate details. You are responsible for keeping your password confidential and for all activity under your account.
Your access is personal to you. You must not share your login, allow anyone else to use your account, or access the course on behalf of another person or business. We may suspend or terminate accounts where we reasonably believe sharing has occurred.
The price of the course is shown on our website at the time of purchase and is payable in pounds sterling. Where a monthly instalment option is offered, you authorise us to take each scheduled payment automatically.
Payments are processed by Stripe. We do not receive or store your full card details. If an instalment payment fails, we may suspend your access until the balance is brought up to date, and we will contact you before doing so.
We may change our prices at any time, but changes will not affect a purchase you have already completed.
We grant you a personal, non-exclusive, non-transferable licence to access the course content for your own use and for the operation of your own Amazon business.
"Lifetime access" means for as long as we continue to operate the course, which we currently intend to do indefinitely. It does not mean your lifetime or ours. If we ever discontinue the course entirely, we will give you at least 30 days' notice so that you can download the materials that are available for download.
You must not copy, record, screenshot for distribution, resell, republish, or share the course content or downloadable files with anyone else, or use them to create a competing course or product. All intellectual property in the course remains ours.
You receive two months of one-to-one support by WhatsApp from the date of purchase. If you have not yet made your first sale on Amazon by the end of that period, your support continues at no extra cost until you do, provided that you:
Support is provided during normal UK working hours. We aim to reply within one working day but do not guarantee a response time. Support means guidance and feedback on your own decisions. It does not include managing your account, sourcing on your behalf, or any guarantee of a particular outcome.
We may end support where a member is abusive, or where the relationship has broken down such that we cannot reasonably continue to help.
Because the course is digital content supplied immediately, the following applies.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you would normally have 14 days to cancel. However, by purchasing and accessing the course straight away, you expressly request immediate supply of the digital content and acknowledge that you lose your right to cancel once access begins. You confirm this at checkout.
If you purchase but have not accessed any course content, you may request a refund within 14 days by emailing admin@thefbalab.co.uk.
Instead of a money-back guarantee, we offer the extended support commitment in clause 6. Nothing in these terms affects your statutory rights, including your rights under the Consumer Rights Act 2015 if the digital content is faulty, not as described, or not of satisfactory quality.
This is important, so please read it carefully.
Any figures we quote — including our own trading results, student results, revenue examples, or references to scaling faster — are illustrative of what has been achieved. They are not a promise, projection or guarantee of what you will earn. Selling on Amazon carries commercial risk, including the risk of losing money on stock you cannot sell.
Your results depend on factors outside our control: the capital you invest, the time you commit, your decisions, market conditions, competition, and Amazon's own policies and enforcement. Many people who buy business courses do not achieve the results described. We do not guarantee any level of sales, profit or income, and we make no guarantee that your Amazon account will remain in good standing.
Nothing in the course is financial, tax, accounting or legal advice. You are responsible for your own business, including registering with HMRC, VAT where applicable, product safety and compliance, and complying with Amazon's terms.
The course refers to third-party tools and services, including Amazon, Keepa, SellerAmp, Claude, SellerToolkit and various browser extensions. We are not affiliated with, endorsed by, or acting on behalf of any of them, and we are not responsible for their availability, pricing, performance or terms.
Some links we provide are affiliate or referral links, which means we may receive a commission or benefit if you sign up through them, at no additional cost to you. We only recommend tools we use ourselves.
Where the course involves AI tools, you are responsible for reviewing AI-generated output before acting on it, and for your own use of those tools under their terms.
We aim to keep the course available at all times but do not guarantee uninterrupted access. Access may be temporarily unavailable for maintenance, or because of failures in third-party services such as our hosting, video or membership providers.
We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud.
Subject to that, we are not liable for business losses — including lost profits, lost stock value, loss of business, or losses arising from the suspension or closure of your Amazon account — and our total liability to you is limited to the amount you paid for the course.
We may suspend or end your access without refund if you breach these terms, in particular by sharing your account or distributing course materials. You may stop using the course at any time.
We may update these terms from time to time. The version that applies to your purchase is the one published when you bought the course, except where a change is required by law.
These terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you live elsewhere in the UK, you may bring proceedings in your own jurisdiction.
Last updated: 20 August 2026
This policy explains when you can and cannot get a refund on the THEFBALAB course. It sits alongside our Terms and Conditions and does not affect your statutory rights.
THEFBALAB is a digital course. Payment gives you immediate access to all 22 recorded video lessons and every downloadable resource. There is nothing shipped, and nothing is withheld or released on a schedule.
If you buy the course and have not viewed any lesson or downloaded any resource, you may request a full refund within 14 days of purchase. Email admin@thefbalab.co.uk from the address you bought with and we will refund you in full, no questions asked.
We can see access activity on your account, so please do not ask for a refund on this basis if you have already worked through material.
Because the course is digital content supplied immediately, you expressly consent at checkout to immediate access and acknowledge that you lose the statutory 14-day right to cancel once that access begins. This is the same principle that applies to any downloadable product.
For that reason, we do not offer refunds once you have started the course. The entire course is available to you the moment you pay, so a refund after access would mean keeping the product and the money.
Rather than a money-back guarantee, we commit to support. You get two months of one-to-one support as standard, and if you have not made your first sale by the end of that period, support continues at no extra cost until you do, on the conditions set out in clause 6 of our Terms.
We would rather help you get a result than hand back the fee, and we would rather tell you that plainly before you buy than surprise you afterwards.
Nothing in this policy limits your rights under the Consumer Rights Act 2015. If the course is faulty, does not work, or is materially not as described, you are entitled to a repair, replacement or refund regardless of anything above. Tell us what the problem is and we will put it right — in most cases a technical fault can be fixed the same day.
If you paid by instalments, the same rules apply. A refund granted under section 2 cancels the remaining payments and returns anything already paid. If you used a third-party provider such as Klarna, your agreement with them continues until they process the refund, which can take a few working days after we approve it.
Email admin@thefbalab.co.uk with the email address you purchased with and the date of purchase. We aim to respond within two working days. Approved refunds are issued to the original payment method within five to ten working days, depending on your bank or provider.
Please contact us before raising a chargeback with your bank. A chargeback on a course you have accessed is treated as a breach of our Terms, and access may be withdrawn.
This is an educational course. It does not guarantee any level of sales, profit or income, and you make your own purchasing and sourcing decisions with your own capital. Not achieving a particular commercial result is therefore not a basis for a refund. Please read the earnings disclaimer in clause 8 of our Terms before buying.
THEFBALAB is operated by LW Enterprises Ltd, registered in England and Wales, company number 14011121, registered office The Cider House, Halmore, Berkeley, GL13 9HQ. Email admin@thefbalab.co.uk.
Last updated: 14 August 2026
This policy explains what personal data we collect when you use thefbalab.co.uk, why we collect it, and what rights you have.
LW Enterprises Ltd is the data controller. Registered in England and Wales, company number 14011121, registered office The Cider House, Halmore, Berkeley, GL13 9HQ.
For anything about your data, email admin@thefbalab.co.uk.
We do not sell your data. We use the following providers, who process data on our behalf:
We may also share data with our accountant, or with authorities where we are legally required to.
Some of our providers are based outside the UK, including in the United States. Where data is transferred outside the UK, it is protected by appropriate safeguards such as UK International Data Transfer Agreements or the UK extension to the EU-US Data Privacy Framework.
We keep your account data for as long as you have access to the course. We keep records of purchases for six years after the end of the financial year in which they were made, to meet HMRC requirements. Support messages are kept for up to two years. Marketing consent is kept until you withdraw it.
We use only what is necessary to run the site. Our membership provider sets a cookie to keep you logged in, and your browser's local storage records which lessons you have marked complete. Our video provider may set cookies to deliver playback. We do not currently use advertising or analytics cookies. If we add them, we will ask for your consent first.
Under UK GDPR you have the right to access your data, correct it, ask us to delete it, restrict or object to how we use it, request a portable copy, and withdraw consent at any time. Email admin@thefbalab.co.uk and we will respond within one month.
Note that if you ask us to delete your account data, we will no longer be able to give you access to the course.
The site is served over HTTPS, passwords are stored encrypted by our membership provider, and course videos are restricted so that they only play on our own domain. No system is completely secure, but we take reasonable steps to protect your data.
The course is not intended for anyone under 18 and we do not knowingly collect data from children.
Please contact us first and we will try to put things right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
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