THEFBALAB
Legal

Terms and Conditions

Last updated: 14 August 2026

These terms govern your purchase and use of THEFBALAB course. Please read them before enrolling. By completing a purchase you confirm that you accept them.

1. Who we are

THEFBALAB is operated by LW Enterprises Ltd, a company registered in England and Wales (company number 14011121), whose registered office is at The Cider House, Halmore, Berkeley, GL13 9HQ. In these terms, "we", "us" and "our" mean LW Enterprises Ltd, and "you" means the person purchasing or using the course.

You can contact us at admin@thefbalab.co.uk.

2. What you are buying

THEFBALAB course is a self-paced digital course about selling on Amazon using AI-assisted methods. It currently includes:

  • 20+ pre-recorded video lessons, accessible on demand;
  • downloadable resources, templates and AI skill files;
  • two months of one-to-one support by WhatsApp, extended as described in clause 6;
  • lifetime access, as defined in clause 5.

We may add, update, reorder or remove individual lessons and resources as Amazon's platform, third-party tools and best practice change. We will not materially reduce the overall scope of what you purchased.

3. Your account

You must create an account to access the course. You must be at least 18 years old and provide accurate details. You are responsible for keeping your password confidential and for all activity under your account.

Your access is personal to you. You must not share your login, allow anyone else to use your account, or access the course on behalf of another person or business. We may suspend or terminate accounts where we reasonably believe sharing has occurred.

4. Price and payment

The price of the course is shown on our website at the time of purchase and is payable in pounds sterling. Where a monthly instalment option is offered, you authorise us to take each scheduled payment automatically.

Payments are processed by Stripe. We do not receive or store your full card details. If an instalment payment fails, we may suspend your access until the balance is brought up to date, and we will contact you before doing so.

We may change our prices at any time, but changes will not affect a purchase you have already completed.

5. Access and licence

We grant you a personal, non-exclusive, non-transferable licence to access the course content for your own use and for the operation of your own Amazon business.

"Lifetime access" means for as long as we continue to operate the course, which we currently intend to do indefinitely. It does not mean your lifetime or ours. If we ever discontinue the course entirely, we will give you at least 30 days' notice so that you can download the materials that are available for download.

You must not copy, record, screenshot for distribution, resell, republish, or share the course content or downloadable files with anyone else, or use them to create a competing course or product. All intellectual property in the course remains ours.

6. Our support commitment

You receive two months of one-to-one support by WhatsApp from the date of purchase. If you have not yet made your first sale on Amazon by the end of that period, your support continues at no extra cost until you do, provided that you:

  • have worked through the course material;
  • are actively applying the methods taught; and
  • respond to our messages and follow the guidance given.

Support is provided during normal UK working hours. We aim to reply within one working day but do not guarantee a response time. Support means guidance and feedback on your own decisions. It does not include managing your account, sourcing on your behalf, or any guarantee of a particular outcome.

We may end support where a member is abusive, or where the relationship has broken down such that we cannot reasonably continue to help.

7. Cancellation and refunds

Because the course is digital content supplied immediately, the following applies.

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you would normally have 14 days to cancel. However, by purchasing and accessing the course straight away, you expressly request immediate supply of the digital content and acknowledge that you lose your right to cancel once access begins. You confirm this at checkout.

If you purchase but have not accessed any course content, you may request a refund within 14 days by emailing admin@thefbalab.co.uk.

Instead of a money-back guarantee, we offer the extended support commitment in clause 6. Nothing in these terms affects your statutory rights, including your rights under the Consumer Rights Act 2015 if the digital content is faulty, not as described, or not of satisfactory quality.

8. Earnings disclaimer

This is important, so please read it carefully.

Any figures we quote — including our own trading results, student results, revenue examples, or references to scaling faster — are illustrative of what has been achieved. They are not a promise, projection or guarantee of what you will earn. Selling on Amazon carries commercial risk, including the risk of losing money on stock you cannot sell.

Your results depend on factors outside our control: the capital you invest, the time you commit, your decisions, market conditions, competition, and Amazon's own policies and enforcement. Many people who buy business courses do not achieve the results described. We do not guarantee any level of sales, profit or income, and we make no guarantee that your Amazon account will remain in good standing.

Nothing in the course is financial, tax, accounting or legal advice. You are responsible for your own business, including registering with HMRC, VAT where applicable, product safety and compliance, and complying with Amazon's terms.

9. Third-party tools and affiliate links

The course refers to third-party tools and services, including Amazon, Keepa, SellerAmp, Claude, SellerToolkit and various browser extensions. We are not affiliated with, endorsed by, or acting on behalf of any of them, and we are not responsible for their availability, pricing, performance or terms.

Some links we provide are affiliate or referral links, which means we may receive a commission or benefit if you sign up through them, at no additional cost to you. We only recommend tools we use ourselves.

Where the course involves AI tools, you are responsible for reviewing AI-generated output before acting on it, and for your own use of those tools under their terms.

10. Availability

We aim to keep the course available at all times but do not guarantee uninterrupted access. Access may be temporarily unavailable for maintenance, or because of failures in third-party services such as our hosting, video or membership providers.

11. Our liability

We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud.

Subject to that, we are not liable for business losses — including lost profits, lost stock value, loss of business, or losses arising from the suspension or closure of your Amazon account — and our total liability to you is limited to the amount you paid for the course.

12. Ending this agreement

We may suspend or end your access without refund if you breach these terms, in particular by sharing your account or distributing course materials. You may stop using the course at any time.

13. Changes to these terms

We may update these terms from time to time. The version that applies to your purchase is the one published when you bought the course, except where a change is required by law.

14. Governing law

These terms are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you live elsewhere in the UK, you may bring proceedings in your own jurisdiction.


Legal

Privacy Policy

Last updated: 14 August 2026

This policy explains what personal data we collect when you use thefbalab.co.uk, why we collect it, and what rights you have.

1. Who controls your data

LW Enterprises Ltd is the data controller. Registered in England and Wales, company number 14011121, registered office The Cider House, Halmore, Berkeley, GL13 9HQ.

For anything about your data, email admin@thefbalab.co.uk.

2. What we collect

  • Account data — your email address and an encrypted password, held by our membership provider.
  • Purchase data — what you bought, when, and the amount. Card details are handled entirely by Stripe; we never see or store them.
  • Support messages — the content of messages you send us by WhatsApp or email, and your phone number if you contact us that way.
  • Course progress — which lessons you have marked complete. This is stored in your own browser, not on our servers.
  • Technical data — IP address, browser type and pages visited, collected by our hosting and video providers for security and performance.

3. Why we use it, and our lawful basis

  • To give you access to the course you bought — necessary to perform our contract with you.
  • To take payment and keep financial records — contract, and our legal obligation to keep accounting records.
  • To provide support — necessary to perform our contract.
  • To protect the course from unauthorised access and sharing — our legitimate interest in protecting our business.
  • To send you marketing emails — only with your consent, or where you are an existing customer and we are telling you about similar products. You can opt out at any time.

4. Who we share it with

We do not sell your data. We use the following providers, who process data on our behalf:

Provider
Purpose
Memberstack
Accounts, login and access control
Stripe
Payment processing
Bunny.net
Video hosting and delivery
Netlify
Website hosting
Google Workspace
Email correspondence
WhatsApp (Meta)
One-to-one member support

We may also share data with our accountant, or with authorities where we are legally required to.

5. International transfers

Some of our providers are based outside the UK, including in the United States. Where data is transferred outside the UK, it is protected by appropriate safeguards such as UK International Data Transfer Agreements or the UK extension to the EU-US Data Privacy Framework.

6. How long we keep it

We keep your account data for as long as you have access to the course. We keep records of purchases for six years after the end of the financial year in which they were made, to meet HMRC requirements. Support messages are kept for up to two years. Marketing consent is kept until you withdraw it.

7. Cookies and local storage

We use only what is necessary to run the site. Our membership provider sets a cookie to keep you logged in, and your browser's local storage records which lessons you have marked complete. Our video provider may set cookies to deliver playback. We do not currently use advertising or analytics cookies. If we add them, we will ask for your consent first.

8. Your rights

Under UK GDPR you have the right to access your data, correct it, ask us to delete it, restrict or object to how we use it, request a portable copy, and withdraw consent at any time. Email admin@thefbalab.co.uk and we will respond within one month.

Note that if you ask us to delete your account data, we will no longer be able to give you access to the course.

9. Security

The site is served over HTTPS, passwords are stored encrypted by our membership provider, and course videos are restricted so that they only play on our own domain. No system is completely secure, but we take reasonable steps to protect your data.

10. Children

The course is not intended for anyone under 18 and we do not knowingly collect data from children.

11. Complaints

Please contact us first and we will try to put things right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

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